What cookies we use, what they do, and how to manage them.

We keep cookies to a minimum on this website. This page tells you exactly what's running, why, and how to turn it off if you want to.

What is a cookie?

A cookie is a small text file that a website places on your device (computer, phone, tablet) when you visit. Cookies help websites remember information about your visit — for example, that you've already clicked "OK" on a banner, or that you're logged in. Some cookies are essential for the site to work. Others are optional and used for analytics or advertising.

Our approach

We use as few cookies as possible. The PainKiller website itself doesn't set any tracking, advertising, or non-essential cookies directly. The only cookies you'll encounter are set by the embedded third-party services we use to run booking forms and accept payment.

Cookies currently in use

The table below covers cookies you may encounter when using painkillerconsulting.co.uk:

Cookie source	Purpose	Type	Duration
Tally (form embeds)	Enables the booking and contact forms to function. Tally uses minimal cookies to prevent spam and maintain form state.	Essential	Session / up to 1 year
Calendly (booking widget)	Enables the diagnostic call booking widget to function. Calendly uses cookies to maintain booking session state.	Essential	Session / up to 1 year
Stripe (payment processing)	Enables secure payment processing on Toolkit, Scorecard and Rapid-Resolve purchases. Stripe uses cookies for fraud prevention and transaction continuity.	Essential	Session / up to 2 years

All three of the above are classed as strictly necessary under the UK Privacy and Electronic Communications Regulations (PECR), because they exist solely to enable the service you've actively asked for (booking a call, submitting a form, making a payment). Strictly necessary cookies do not require explicit consent under UK law.

Cookies we may add in future

We're considering adding analytics in the future to understand how the website is being used and where we can improve it. If we do, it will be one of:

Google Analytics 4 (GA4)

If we enable GA4, it will use cookies to collect aggregated usage data — pages viewed, traffic sources, approximate location (country/region level), and device type. Where GA4 is enabled, we will update this page and you will be given a clear opt-out mechanism before any non-essential analytics cookies are set.

Privacy-friendly analytics (Plausible, Fathom, or similar)

We may instead choose a privacy-friendly analytics provider that doesn't use cookies at all. These platforms measure aggregate usage without tracking individuals. If we use one of these, no consent banner will be needed because no personal data is collected.

Until we make this decision and update the policy accordingly, no analytics cookies are running on this site.

How to manage cookies

You can control cookies through your browser settings:

• Safari (iOS): Settings → Safari → Block All Cookies (note: this may break some features of websites you use)
• Safari (Mac): Safari → Settings → Privacy → Block all cookies
• Chrome: Settings → Privacy and security → Third-party cookies
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Edge: Settings → Cookies and site permissions → Manage and delete cookies

You can also clear existing cookies through the same settings panels. Note that blocking essential cookies will prevent some features of this website (and most websites) from working — for example, the booking forms and payment processing.

Do Not Track

Some browsers send a "Do Not Track" signal to websites. We respect this signal — if we ever add non-essential analytics cookies, we will not set them on browsers sending a Do Not Track header.

Updates to this policy

If we change how we use cookies — for example, by adding analytics — we'll update this page and the "last updated" date at the top. Material changes (such as adding non-essential tracking) will be accompanied by a clear notification on the site.