UK Warehouse Operations Consultancy
PainKiller identifies exactly where your operation is bleeding time, labour, and throughput — and gives you a clear, prioritised plan to fix it. One day on-site. Findings in seven days.
Zero-risk guarantee on all audits. If we don't identify savings greater than our fee, you don't pay the second instalment.
Operational experience built across
The Problem
When overtime keeps climbing and output doesn't follow, it feels like a headcount issue. It almost never is.
What looks like a people problem is usually process waste — poor flow, wasted movement, invisible bottlenecks repeating themselves across every shift. The kind of thing that only becomes visible when someone stands on the floor and looks for it properly.
Most operations managers feel the symptoms. Very few have the time — or the outside perspective — to find the actual cause.
How It Works
20 minutes to discuss your operation, the pressure points, and whether the audit is the right fit. No commitment, no pitch. If it's not right for your situation, we'll say so.
Floor-level observation, staff interviews, process mapping, KPI benchmarking. One day on your site. £475 deposit taken on booking, balance on report delivery.
Every bottleneck, every quick win, every risk flag. A clear, prioritised written report — not a generic framework. Delivered within 7 working days of the audit.
Implement internally with the findings, or continue with the Transformation Programme. Your choice — no pressure either way. A 30-minute debrief call is included regardless.
Services & Pricing
| Service | Price | What it covers | |
|---|---|---|---|
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Operations Toolkit
Five operational templates: labour tracker, slotting matrix, goods-in checklist, shift handover log, KPI dashboard. Instant download.
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£49one-time · instant |
Templates only. For ops managers who prefer to run improvements independently. | Buy now → |
|
Warehouse Operations Scorecard New
25-question diagnostic across six operational health dimensions. 10 minutes. Instant 10-page scored PDF report. The same methodology used in our on-site audits.
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£99one-time · instant |
For ops managers wanting an independent, structured view before committing to an audit. | Learn more → |
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Rapid-Resolve
One specific problem. One 90-minute working session. Written action plan within 48 hours. No diagnostic call required before purchase.
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£297fixed · no call needed |
For a single, well-defined operational problem where a full audit isn't needed. | Buy now → |
|
On-Site Audit Flagship
Full floor-level operational assessment. Every bottleneck, quick win, and risk flag identified. Written findings in 7 working days. UK travel inclusive. Zero-risk guarantee.
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from £950£475 deposit · £475 on delivery |
For sites of 20+ staff with labour, throughput, or process problems that haven't responded to internal fixes. | Learn more → |
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Transformation Programme
A 90-day hands-on programme — Sam embedded in your operation 2 to 3 days per week — taking audit findings and turning them into implemented, measurable change. Weekly leadership reviews, supervisor coaching, monthly progress reports.
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£4,500per month · 90-day engagement |
For operations that need hands-on execution, not just a report. UK travel inclusive. | Learn more → |
|
Operational Health Retainer
Light-touch ongoing engagement. Monthly review call, async KPI review, ad-hoc advisory, and a quarterly half-day site visit. For operations that want to maintain the gains.
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£650per month · cancel any time |
For operations that want a consistent external perspective without the cost of active project work. 30 days notice to cancel. | Learn more → |
The Guarantee
Every PainKiller audit carries a full zero-risk guarantee. If the findings don't identify savings or improvements worth more than the audit fee, the second instalment is waived. No invoice. No uncomfortable conversation.
About
PainKiller was founded by Sam Mustatea — an operations professional with hands-on experience across retail distribution, 3PL, manufacturing, aviation, and FMCG environments.
The work here isn't built on frameworks from business school. It's built on the kind of knowledge you acquire standing on a warehouse floor at 4am working out why a shift is missing its numbers.
"Most consultants write reports and leave. We stay until the problem is fixed — or until we understand exactly why it isn't."Sam Mustatea — Founder, PainKiller Consulting
PainKiller doesn't resell software, earn referral fees, or have preferred vendor relationships. Recommendations are based solely on what the operation needs. If the right answer is something you can implement with no external help, that's what the report will say.
Written for UK ops directors. The diagnostics, the structural causes behind persistent overtime, what actually fixes pick rate plateaus — and what doesn't.
Read Field Notes →Results
Overtime was being driven by planning gaps and handover failures between shifts — not by genuine volume. Shift structure and workflow were restructured. The overtime requirement fell 17% within eight weeks.
Poor product slotting and wasted travel time were the root cause — not picker performance. Picking logic was restructured and movement waste reduced. Pick rate increased 22% with the same headcount.
Delays across intake, checking, and putaway were creating downstream drag. The intake flow was redesigned to remove waiting time at the key handoff points. Goods reached shelf 28% faster within six weeks.
All results anonymised. Sector, site size, and context available on request for qualifying enquiries.
Get Started
Start with a free 20-minute diagnostic call. We'll ask about your operation, what's not working, and whether the audit is genuinely the right fit. No pitch. No obligation.
Already know you need the audit? See the full audit page to submit a booking enquiry directly.