Twenty-five questions. Ten minutes. A scored report identifying your three highest-risk operational areas, built on the same diagnostic methodology used in our £950 on-site audits.
UK-based. Built by Sam Mustatea, founder of PainKiller Consulting.
Each domain has been weighted based on its predictive value — how strongly issues in that area tend to correlate with overall operational drag. The weights reflect 15 years of pattern recognition across UK warehouses.
Overtime trajectory, headcount calibration, pick rate trend, labour cost visibility, and shift staffing confidence. The strongest single predictor of audit-able value.
Recency of slotting review, velocity-to-location mapping, travel distance awareness, and SKU ranking discipline. The biggest single driver of wasted pick time.
Intake bottleneck frequency, supplier risk-tiering, vehicle queuing, and putaway authorisation lag. Where downstream operational drag almost always begins.
Handover process maturity, time loss at shift transitions, cross-shift performance variation, and key-individual dependency risk.
Dashboard maturity, target validity, data trust, and follow-through on negative variance. The integrity of what you measure determines what you can fix.
Process documentation, improvement cadence, exposure to outside perspective, and honest self-assessment. The deepest predictor of long-term operational health.
Below is the Labour Efficiency domain page from a real anonymised report. Every Scorecard you complete produces six pages like this one, plus an executive summary and a recommended next step.
When overtime climbs despite added headcount, the root cause is almost never volume. In the majority of operations we audit with this pattern, the issue is one of three things: shift handover failure (work redistributing unevenly between shifts), process bottlenecks (operatives waiting rather than working), or misaligned KPI targets (chasing the wrong metric). The combination of low confidence in shift staffing plus weak labour cost visibility makes the root cause hard to identify from inside the operation — which is precisely the diagnostic problem the on-site audit is designed to solve.
What's hidden from this preview: the other 5 domain pages (Slotting, Goods-In, Shift Integrity, KPI Confidence, Operational Maturity), the executive summary with all six domain scores plotted together, the personalised "recommended next step" page, and the signed note from Sam. Each domain page follows the same structure as above — narrative interpretation, your answers, and the pattern they typically indicate.
One-time payment via Stripe. After payment, you're sent immediately to a secure assessment page with a unique access link. The same link is in your receipt email — bookmark it if you want to come back later.
Twenty-five questions across six domains. Progress saves automatically — leave the page and come back. Most people complete it in 8–12 minutes. Be honest in your answers — the report is only as useful as the inputs.
A 10-page PDF generated instantly in your browser. Save it, share it with your team, take it to your next leadership meeting. Then decide what to do next — implement internally, or book a deeper conversation with us.
The Scorecard is built for one purpose: to give you an independent, structured view of where your operation stands — at the kind of price point a manager can approve without a procurement process.
If the findings prompt you to take action, you can do that internally with the report as a starting point. Or, if you'd prefer external help, your report includes a recommended next step mapped to your specific situation.
Secure checkout via Stripe · Instant access on payment
"The Scorecard isn't a quiz. It's the same diagnostic structure I'd walk through on day one of a real on-site audit — without me being there to walk through it with you."Sam Mustatea Founder, PainKiller Consulting
The Scorecard is a structured self-assessment that surfaces likely problem areas based on your own answers. The on-site audit involves a full day of floor observation, staff interviews, and process mapping — things a self-assessment fundamentally cannot replicate. Many Scorecard buyers progress to an audit once the report shows them they have something worth investigating. See the on-site audit →
The £99 covers one operational assessment. If you run multiple sites and want to compare them, complete the Scorecard once per site (each gets its own report). Volume pricing is available for 5+ sites — contact us directly.
No. The Scorecard runs entirely in your browser — your answers never leave your device. We don't store the assessment data, don't email it to ourselves, and don't use it for any other purpose. The PDF report is generated locally on your machine and saved by you. The only thing we know is that you bought the product (via Stripe), not what you answered.
No. The questions can be answered from any location, though some require knowledge of your operation's current state (recent overtime trends, when slotting was last reviewed, etc.). If you're a new operations manager and don't yet know the answers, that itself is a useful diagnostic signal.
Yes — and it's designed for exactly that. The 10-page report is formatted to be presentation-ready, with clear scoring, visual benchmarks, and a recommended next step. Several buyers have used it as the basis for internal business cases for operational change.
The PDF is generated and downloaded immediately on completion — you keep it forever. The assessment link itself remains active for 30 days in case you want to retake it or come back to incomplete answers.
Twenty-five questions. Six dimensions. One scored report. The same diagnostic structure used in £950 on-site audits — at a fraction of the price.